Delivery & return information

Domestic Shipping (United States)

Free standard shipping on orders over ₦200.00.

International Shipping

International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Processing

Orders are processed within 1-2 business days. Once your order ships, you will receive a confirmation email with tracking information. Please note that orders placed on weekends or holidays will be processed the next business day.

Return Policy

We want you to love your purchase. If you are not completely satisfied, we accept returns within 30 days of delivery for a full refund or exchange.

• Items must be unworn and in their original condition
• All original packaging and tags must be included
• Final sale items cannot be returned or exchanged
• Personalized or custom items are non-refundable

How to Return

1. 1Contact our customer service team at hello@kiyarastudio.com to initiate your return.
2. 2You will receive a return authorization number and prepaid shipping label (US orders only).
3. 3Pack your items securely in the original packaging if possible.
4. 4Drop off your package at any authorized shipping location.

Refund Processing

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be credited to your original payment method. Please note that it may take an additional 3-5 business days for the refund to appear on your statement.

Exchanges

For exchanges, please follow the same return process and indicate the item and size you would like instead. If there is a price difference, we will either charge or refund the difference accordingly.